Shipping policy

Shipping in Greece is free for orders over 50euros via courier. For orders under 50euros there is a flat fee of 4euros if you bank transfer the money of the order and 6euros  (including cash on delivery-αντικαταβολή).

For local orders (inside Thessaloniki) we will contact you to arrange a pick up appointment to our studio. Otherwise we will send your order by courier and the deliver time is the same or next day, with a bank deposit.

Extra charges may apply for remote locations. In such cases, an email will be sent for your approval prior to shipment of your order.

Please note that delivery outside of the EU may be subject to local import taxes and duties, which are your responsibility where they apply.

All orders are shipped in 1-2 business days. Orders placed on Saturday and Sunday will be processed on Monday or the next working day. Working days exclude Saturdays, Sundays and major public holidays.

POPPYGSHOP shall not be considered responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond our control.

If for some reason your order is delayed, we will contact you to inform you of the time and reason for the delay and to recommend if you want an alternative product or shipping method.

The product shipping process starts when we will receive your payment.

When the order has shipped, you will receive an e-mail specifying the tracking number and a direct link to monitor the status of your order.

Orders are delivered to the address given when you place an order. Please make sure that someone will be available to receive and sign for your delivery. In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for your redelivery.